In-Store Conditions of Sale

1. Change of Mind

Temt does not offer a refund for change of mind purchase. However, we are happy to provide an exchange if you have changed your mind on items that are unworn and in the original condition within 14 days of purchase with the original purchase receipt.

Items that are unworn and in the original condition purchased between the 1st of December 2018 to the 24th of December 2018 may be brought back by the 31st of January 2019 for an exchange with the original purchase receipt.

Temt does not exchange jewellery, hair accessories, swimwear or underwear, if you have changed your mind for hygiene purposes.

2. Faulty Item

Refunds or exchanges will be provided with proof of purchase on any faulty merchandise within a reasonable time frame.

Refunds will be provided in the same form as your original payment.

3. Clearance Conditions of Sale

Please choose carefully as Temt do not refund or exchange if you change your mind or make an incorrect choice.

Refunds or exchanges will be provided with proof of purchase on any faulty merchandise within a reasonable time frame.

4. In-store 20% OFF Discount

Attend the store to redeem the 20% discount the same day of subscription

Show subscription email in store as proof

Limit use to 1 per customer

Purchase only full price items

Online Terms & Conditions

1. Definitions

Temt is a registered trademark owned by Fast Future Brands Pty Ltd ABN 88 075 128 460

‘We’, ‘Us’, ‘Our’ – FFB

‘Customer’ – anyone who makes a purchase or orders any product(s) through

‘Terms’ – Terms and conditions of sale

2. Terms of Sale

These terms apply to all contracts for the sale of goods by Fast Future Brands Pty Ltd through and may be updated by us from time to time without notice. It is therefore important for all customers to check the terms and conditions of sale prior to placing an order.

No amendment, alteration, waiver or cancellation of any of these Terms is binding on Us unless confirmed by an authorised representative (Head Office Store Operations Personnel) of Temt in writing.

The Customer acknowledges that no employee or agent of Temt has any right to make any representation, warranty or promise in relation to a product or the sale of any products that would conflict with these Terms of Sale.

2.1 Pricing

All prices are in Australian Dollars (AUD) and include GST.

All prices are correct at the time of publication. However, we reserve the right to alter the prices for any reason.

2.2 Orders

All orders are subject to acceptance and We reserve the right to refuse orders or correct any mistakes, omissions and inaccuracies in respect of the sale of the goods, including in relation to price, product availability, product return or product descriptions. An email confirmation of your order does not constitute an acceptance of the order or an offer to sell any product(s). No contract of sale is formed until the time that the Customer’s debit or credit card has been debited.

Unless otherwise provided for in these Terms and Conditions, the Customer may not cancel or amend their order (including delivery address, colour, size, or quantity) after their order has been placed.

2.3 Delivery/Shipping

It is the obligation of the Customer to provide the correct delivery address details at the time of ordering. Should you enter the wrong address, please contact customer care immediately; however we are not obligated to re-send the order to the correct address at our expense. We are unable to deliver to a P.O. Box. We ship within Australia only.

Items will be dispatched within 2 business days of order confirmation. However, there may be delays if the order is placed close to a weekend or public holiday.

At the time an order is dispatched, the Customer will receive an email shipping confirmation with a tracking number and a link to the carrier’s site. Please note that the package will not be traceable for at least 24 hours.

Authority to leave (ATL) has been set up as default delivery option – Your items may be left unattended at the destination address unless specified.

2.4 Title

Legal and beneficial ownership of any goods purchased by the Customer will not pass to the Customer until such time as the goods have been paid for in full in cash or cleared funds.

2.5 Risk

Any goods sold and/or delivered to the Customer are entirely at the risk to the Customer from the moment of delivery to the Customer’s point of delivery or on collection, regardless of whether title has passed to the customer.

2.6 Returns

Online purchases can be returned by posting them to our Head Office or, visiting one of our TEMT stores.

    We do not exchange items that have been purchased online; a Customer may return their item for a refund providing the following conditions have been met:

    • 1. We receive the items within 30 days from the time the customer makes the original purchase. The purchasing receipt must also be included along with a filled out copy of the Online Return Form.
    • 2. The returned items must be unworn, unwashed, and otherwise unused with tags still attached
    • 3. The returned item will be posted to Us at the customer’s expense
    • 4. Items returned outside of the 30 days will not be refunded. If items are posted to us and refused in this manner, these items will be posted back to the customer via mail
    • 5. We will not be responsible for any items that are lost in transit to or from the customer
    • 6. For Returns received via mail, Refunds will be processed within 7 business days of receiving the Customer’s returned item(s), though the time until the finalisation of payment may vary depending on the Customer’s bank.
    • 7. For Returns received in our Store, Refunds will be processed immediately, though the time until the finalisation of payment may vary depending on the Customer’s bank.
    • 8. Zip Pay and Zip Money online purchases cannot be returned to in-store directly. It must be returned by posting the items to our Head Office, referred to the address below.

    Any items to be returned via mail should be posted to our Head Office address below with the purchasing receipt and Online Return Form:

    To: Fast Future Brands Pty Ltd
    Attn: Online Customer Service
    91 Mars Road, Lane Cove West
    NSW, 2066

    2.7 Faulty Items

    If an item has a manufacturing fault, a full refund will be offered. Freight charges will be included in the refund if the returned items are posted to our Head Office. Faulty items must be returned within a reasonable amount of time. A refund will only be granted after a thorough inspection of the garment, and We reserve the right to deny any refund requests if We do not believe an item to have a manufacturing fault.

    2.8 Limited liability

    Nothing in the Terms shall exclude or limit Our liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

    Any breach of these Terms by any of Our employees or agents will only render us liable for any losses which are a reasonably foreseeable consequence of such a breach.

    We are not liable for any indirect losses that result as a side effect of the main loss or damage, such as loss of profits or opportunity.

    Our maximum liability to the Customer for any loss or damage arising in connection to any purchases or orders made under the purview of these terms shall be limited to the total price of the order.

    2.9 Force Majeure

    Fast Future Brands Pty Ltd will not be liable for any breach of contracts due to any matter or thing beyond our control (including but not limited to transport stoppages, transport breakdown, fire, flood, earthquake, acts of God, strikes, lock-outs, work stoppages, wars, riots, intervention of public authority, explosion, or accident).

    3. Copyright

    The copyright and any other intellectual property rights in the material that are contained or displayed in this website are the exclusive property of Fast Future Brands Pty Ltd. Any reproduction or use of any of the contents of this website without the express written consent of Fast Future Brands Pty Ltd is prohibited.

    4. Privacy Policy

    Personal information (such as telephone number, billing address or credit card information) provided by the Customer during checkout will only be used for the purposes of trade and delivery in line with the purpose of this website. By using this website, the Customer consents to the processing of information as described and warrants that all data provided by the Customer is accurate. The website may also make use of ‘cookies’ from time to time. Cookies are small software messages kept in the Customer’s browser that enable us to learn about a Customer’s preferences so we can better meet their individual needs. For example, cookies may allow our brands to target to you particular styles that you have shown an interest in. They may also allow us to identify other key information for the Customer such as when an item has been left in the shopping cart, or whether or not a Customer is returning to our website. It is common for most internet browsers to be set up to accept cookies. However, if the Customer does not wish to receive cookies, they may adjust their browser settings to notify them each time that a cookie is used on their browser, or even refuse accepting cookies altogether. Please note that turning off these services may mean some features on our website are not available to you.

    5. Severability

    If any provision contained in these Terms is held by a court to be unlawful, invalid or unenforceable, the validity and enforceability of the remaining provisions are not affected.

    For any enquiries, please contact Customer Service at [email protected] or call us on 1800 980 664